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NSW Private Investigations
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NSW Private Investigations

Licensed private investigators with a Crown Street office in Wollongong, covering NSW

About NSW Private Investigations

NSW Private Investigations (NSWPI) is a licensed private investigation firm with an office on Crown Street, Wollongong, carrying out surveillance and investigations across the Illawarra, Sydney and the rest of NSW and the ACT. Its investigators are licensed by the NSW Police under the Commercial Agents and Private Inquiry Agents Act 2004 (NSW Master Licence 412080174).

Services for individuals include infidelity matters, surveillance, background checks, locating missing persons, and online dating and internet fraud checks. For insurers, law firms and businesses the firm handles insurance and workers compensation investigations, factual investigations, corporate investigations, process serving (including affidavits of service) and local council and licensing law matters. It also supplies spy products such as GPS trackers, recording devices, phone tracker software and computer monitoring software.

Every job is overseen by a manager who prepares a plan covering locations, subjects and timeframes. The site states that most of its investigators have a law enforcement or military background, and that surveillance is sold in fixed packages with travel, kilometres and GST included.

Besides Wollongong the firm has an office in Sydney and covers Newcastle, the Central Coast, Canberra, Coffs Harbour, Orange, Armidale, Tweed Heads and the South Coast. Both offices are visited by appointment only, Monday to Friday, 8.30am to 5.00pm, and the phone line is answered 24 hours. Enquiries are confidential and can be made by phone or through the website form.

Opening hours

Opening hours, Sydney time
Monday8:30am to 5pm
TuesdayToday8:30am to 5pm
Wednesday8:30am to 5pm
Thursday8:30am to 5pm
Friday8:30am to 5pm
SaturdayClosed
SundayClosed

Amenities and highlights

Services

  • Infidelity matters
  • Surveillance
  • Background checks
  • Locating missing persons
  • Online dating and internet fraud
  • Insurance investigations
  • Factual investigations
  • Corporate investigations
  • Process serving
  • Local council and licensing laws
  • Phone tracker software
  • GPS tracking and listening devices
  • Recording devices
  • Computer monitoring software
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Frequently asked questions

Are NSW Private Investigations investigators licensed?
Yes. All of its private investigators are licensed by the NSW Police under the Commercial Agents and Private Inquiry Agents Act 2004. The firm holds NSW Master Licence 412080174 and VIC Master Licence Z6583160S.
How much does surveillance cost?
The site lists four surveillance packages: Bronze at $440 for 3 hours, Silver at $770 for 5 hours, Gold at $1,000 for 8 hours and Platinum at $2,500 for 20 hours. Travel time, kilometres (100, or 300 for Platinum) and GST are included, and a package can be tailored to a budget.
Can I visit the Wollongong office?
Yes, by appointment only. The office at Suite 9/110-116 Crown Street, Wollongong is open by appointment Monday to Friday, 8.30am to 5.00pm.
Can they serve court documents?
Yes. The firm holds the government licences required for serving documents in NSW and the ACT, traces people who need to be served and can prepare affidavits of service to your guidelines.
Do they work for insurers and businesses?
Yes. The firm works with insurance companies and law firms on claims such as workers compensation, general liability, accident, theft and income protection, and carries out corporate and factual investigations for businesses.
What areas do they cover?
They have offices in Wollongong and Sydney and cover Newcastle, the Central Coast, Canberra, Coffs Harbour, Orange, Armidale, Tweed Heads and the South Coast, with licensed partners in Queensland and Victoria for interstate work.

Good to know

NSW Master Licence
412080174 source
VIC Master Licence
Z6583160S source
Licensing
Licensed by the NSW Police under the Commercial Agents and Private Inquiry Agents Act 2004 source
Legal entity
GORA Investigations Pty Ltd, ABN 34 600 932 438 source
Phone line
Answered 24 hours source
Surveillance pricing
From $440 for 3 hours (Bronze package), GST, travel time and 100 km included source
Missing persons
Locating a missing person listed at $440 source
Investigator backgrounds
Most investigators have a law enforcement or military background source
Offices
Wollongong (Suite 9/110-116 Crown Street) and Sydney (377 Kent Street), both by appointment source
Postal address
PO Box 608 Wollongong NSW 2520 source

Gathered from NSW Private Investigations's own website on 25 September 2026. Each detail links to where it was published.

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